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Analytics

Understand

Your week in four sentences, ending in one thing to do.

Overview is the page you open on Monday morning. It tells you how many people arrived, how many of them contacted the business, and what accounts for the difference between this week and last. It does not ask you to choose a date range, a metric or a segment before it will tell you anything — the comparison is already made and the reason is already written down. If enquiries fell, it names what fell: a service page, a campaign, a form on mobile. Then it gives you one thing worth doing next, and you decide whether to do it.

Weekly plain-language summaryVisitors and enquiriesOne suggested actionFollow-up questions

The comparison is made before you arrive.

You never set a date range to find out whether the week was good. Overview states this week against last week and names the pages, sources and forms that account for the gap.

One action is ranked ahead of the rest.

Not a list of twelve opportunities. One suggestion, chosen for what it would change — fixing the quote form that loses mobile visitors usually beats chasing more traffic to it.

Ask a follow-up in your own words.

Type "why did enquiries fall last week" and you get an explanation with the figures it used shown beside it. You can check the reasoning rather than take the sentence on trust.

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