Follow up
Bookings that arrive as enquiries, not as diary entries.
Visitors can take an appointment or request a callback directly on the site, at times drawn from the calendar your team already keeps in Google Workspace, Microsoft 365 or Calendly. A booking becomes a record like any other enquiry, with the source, the pages read and the reason for the visit attached. Reschedules and cancellations move in both directions, so the website and the engineer's calendar do not drift apart. For work nobody can quote blind — a chiller replacement across a hotel — you offer a callback window rather than a fitted slot. Neither ends up on a notepad by the phone.
Availability comes from your existing calendar.
No second calendar to maintain and no double bookings. If an engineer accepts a job in Valencia on Thursday morning, that slot stops being offered on the site.
A booking is an enquiry with a time.
It lands in the same list, in the same pipeline, with the same history behind it. You can see that the restaurant that booked a Friday survey first read the extraction cleaning page in March.
Callbacks cover work you cannot book blind.
Some jobs need a conversation before a date. A callback request captures the building, the problem and when the person can talk, which is far more useful than an unanswered contact form.
Customers
The rest of this area.
Every enquiry, reply and follow-up in one place, with the visit history and the outcome attached to the person.
Leads
Every enquiry in one list, with its source and the page that produced it — useful channels become obvious without a report.
Inbox
Enquiries, replies and follow-up in one thread per person, so nothing sits unanswered in a single employee's mailbox.
Profiles
How a person or company found you, what they read, what they asked and what was agreed — gathered on one page.
Pipeline
Four stages by default — new, contacted, qualified, customer — with more only when a business genuinely needs them.
Form Submissions
Every submission stored, delivered and confirmed, with an alert if a form that used to produce enquiries goes quiet.
Attribution
Which page, campaign or source produced each customer, shown with the assumptions behind it rather than one confident number.
Your business online. Built to adapt.
Start with the site you already have, or create something new. Siteleon helps you build it, understand it and keep improving it as the business changes.
No technical setup · Keep your existing site if you want to · [email protected]