Follow up
Everything you already know about this person, on one page.
A profile gathers how someone found you, which pages they read, every enquiry they sent and what was agreed in reply. People are grouped under the company they belong to, so three contacts at the same property management firm form one relationship rather than three strangers. The visit history is plain language — first visit from Google search, four pages, returned a week later — not a session log. Notes and agreed prices stay where the next person will find them. What the profile can show depends on what the visitor consented to, and the page says so rather than quietly filling the gap.
The company matters more than the contact.
Hotel groups and managing agents send different people at different times. Grouping contacts under the company means the second enquiry starts from what you learned during the first, even when a new name is on it.
You see what they read first.
A profile that shows two visits to the emergency callout page and one to pricing tells you what to lead with. The reading history comes from the analytics engine, tied to this person only where consent allows it.
What was agreed is written down.
Quotes sent, prices discussed, the access arrangement for the roof units — kept against the person rather than in somebody's memory. Your team writes these notes; Siteleon does not invent facts about a customer.
Customers
The rest of this area.
Every enquiry, reply and follow-up in one place, with the visit history and the outcome attached to the person.
Leads
Every enquiry in one list, with its source and the page that produced it — useful channels become obvious without a report.
Inbox
Enquiries, replies and follow-up in one thread per person, so nothing sits unanswered in a single employee's mailbox.
Pipeline
Four stages by default — new, contacted, qualified, customer — with more only when a business genuinely needs them.
Form Submissions
Every submission stored, delivered and confirmed, with an alert if a form that used to produce enquiries goes quiet.
Bookings
Appointments and callbacks taken on your site, using availability from the calendar your team already keeps.
Attribution
Which page, campaign or source produced each customer, shown with the assumptions behind it rather than one confident number.
Your business online. Built to adapt.
Start with the site you already have, or create something new. Siteleon helps you build it, understand it and keep improving it as the business changes.
No technical setup · Keep your existing site if you want to · [email protected]