Follow up
Proof that every form on your site is still delivering.
Every submission is recorded on the site first and delivered second, so a bounced notification email is never a lost enquiry. Delivery is confirmed rather than assumed, and a failure is shown to you instead of disappearing into a mail server. Spam is separated out, so the list you read is the list worth reading. If a form that produced enquiries every week stops producing them, that is shown to you alongside what changed on the site around the same date. That is usually how a broken quote form is found — not weeks later, when somebody wonders why the phone went quiet.
Submissions are stored before they are sent.
The record exists the moment someone presses send. Notification emails, routing rules and integrations run afterwards, so an enquiry survives a mail problem, a wrong address or a colleague who has left.
Delivery is confirmed, not assumed.
Each submission shows where it was delivered and whether it arrived. A quote request that failed to reach the service inbox appears as a problem to fix, rather than as silence you interpret as a slow week.
A silent form raises an alert.
Say the quote form has averaged five enquiries a week and then produces none for four days after a mobile layout change. Siteleon raises that, shows the change it lines up with, and leaves the decision to you.
Customers
The rest of this area.
Every enquiry, reply and follow-up in one place, with the visit history and the outcome attached to the person.
Leads
Every enquiry in one list, with its source and the page that produced it — useful channels become obvious without a report.
Inbox
Enquiries, replies and follow-up in one thread per person, so nothing sits unanswered in a single employee's mailbox.
Profiles
How a person or company found you, what they read, what they asked and what was agreed — gathered on one page.
Pipeline
Four stages by default — new, contacted, qualified, customer — with more only when a business genuinely needs them.
Bookings
Appointments and callbacks taken on your site, using availability from the calendar your team already keeps.
Attribution
Which page, campaign or source produced each customer, shown with the assumptions behind it rather than one confident number.
Your business online. Built to adapt.
Start with the site you already have, or create something new. Siteleon helps you build it, understand it and keep improving it as the business changes.
No technical setup · Keep your existing site if you want to · [email protected]