Payments & commerce
The deposits paid by PayPal, counted properly.
Plenty of businesses take a deposit through PayPal and never connect it to anything. Siteleon reads completed payments, refunds and disputes from your PayPal business account and lines them up against the enquiries, pages and campaigns behind them. That matters most when PayPal is your second payment method — otherwise a slice of your income never reaches the numbers you make decisions on.
What connects
You connect one PayPal business account for read access to its transactions. Payments that begin on a Siteleon page carry a reference so they can be matched back to the enquiry that produced them.
What data moves, and which way
- Received: completed payments with amount, currency, date and the buyer's email address.
- Received: refunds, chargebacks and dispute outcomes, which reduce attributed revenue when they settle.
- Received: the item or invoice reference on each payment, used to tie the payment to a service.
- Sent: an enquiry and page reference on payments that start from a Siteleon page, so matching does not rely on guesswork.
What Siteleon can do with it
- Count deposits taken by PayPal alongside card revenue, rather than keeping them in a separate spreadsheet nobody opens.
- See whether customers who pay by PayPal behave differently — smaller first jobs, fewer contracts, faster payment.
- Reduce a page's attributed revenue automatically when a payment is refunded or a dispute is lost.
- Flag a dispute on the customer record, so follow-up is not sent by someone who has not heard about it.
Things you could ask for once it is on
- “How much did we take in deposits through PayPal last month, and against which pages?”
- “Show me PayPal payments from the last sixty days that are not matched to a customer.”
- “Did the restaurant kitchen extraction work we quoted in June ever get paid?”
Setting it up
Four steps, in this order.
- 01Connect your PayPal business account from Integrations, signing in as an account administrator.
- 02Choose which payment types count as revenue — deposits, full invoices, or both.
- 03Map your PayPal item or invoice references to services, where your team uses them consistently.
- 04Confirm a recent payment lands on the right customer, then decide how unmatched payments get reviewed.
Permissions
Siteleon asks to read transactions, refunds and dispute status on the business account you connect. It never asks to send money, issue refunds, create invoices, change account settings, or reach balances and withdrawals, and it never receives card or bank details.
Where it stops
Matching is harder here than with card payments and pretending otherwise would be dishonest: PayPal often gives you a buyer's personal address rather than the one on the enquiry, so some payments arrive unmatched and wait for you to link them by hand. Siteleon reads only — no sending, refunding, invoicing or account changes. Recurring billing agreements are read where PayPal exposes them; where it does not, you see the individual payments and not the plan behind them.
Payments & commerce
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